Guides
How to actually
get it fixed
How to track your RBI Ombudsman complaint status (and what each stage means)
Filed a complaint on cms.rbi.org.in or with Banking Lokpal? Here's how to track your RBI Ombudsman status, what CRPC scrutiny and conciliation stages mean, and what to do if your complaint is rejected or closed.
How to track your CPGRAMS complaint status (and what to do when it stalls)
Filed a grievance on CPGRAMS? Here is how to check your registration status on pgportal.gov.in, what Under Process, Disposed and the other statuses mean, and how to send a reminder when your complaint passes the 21-day service timeline.
How to report hygiene and sanitation issues in public places in India
Broken public toilets, open garbage dumping, unhygienic food stalls, public spitting, and overflowing drains — here is how to report public hygiene violations via Swachhata, municipal portals, FSSAI, and RailMadad.
How to complain against SBI to the RBI Ombudsman (Banking Lokpal)
Have an unresolved issue with State Bank of India? Here is the exact internal escalation hierarchy (Branch, CRCF portal, Network Nodal Officer, Principal Nodal Officer) before filing with the RBI Ombudsman at cms.rbi.org.in.
How to file a UPI complaint with the RBI and NPCI (failed payments, fraud, and auto-reversals)
Money debited but not received? UPI payment stuck or scammed? Here is how to dispute with your app, bank, NPCI, and escalate to the RBI Ombudsman, plus RBI auto-reversal rules and Rs 100/day compensation.
How to file a CPGRAMS complaint (step by step registration and tracking)
CPGRAMS is the central government's online grievance portal. Here's how to complete CPGRAMS complaint registration at pgportal.gov.in, get your registration number, track it, and appeal if you're not satisfied.
How to complain about your bank to the RBI Ombudsman (Banking Lokpal)
If your bank, NBFC or a digital-payment company won't fix a problem, the RBI Integrated Ombudsman scheme (Banking Lokpal) lets you escalate for free. Here's when you're eligible, how to file at cms.rbi.org.in, and what to expect.
Which government portal handles which complaint (India)
Potholes, bank charges, UPI fraud, public hygiene, consumer disputes, electricity, telecom — each has a different official channel in India. A plain-English directory of which portal or helpline to use for what.